LIVE INTERNET/TELEPHONE SUPPORT is offered FREE for one year from date of sale for new software and computer customers unless otherwise stipulated at time of purchase. Call/text any time or day 239-699-9249 or use the conveninet "email" on this page and state the nature of your support needs.

Please allow sufficient time for a technical support response if lines are busy or a voice mail recording is encountered. Heavy telephone traffic can ensue at times during certain busy seasons of the year.

AFTER SUPPORT EXPIRES, Unlimited Live/Internet GOLD SUPPORT can be purchased for only $299.99 that covers users for ONE UNINTERRUPTED CALENDAR YEAR, regardless of amount of time used. This support covers your software and/or computer, as well as periodic software and hardware updates, including virus and spyware protection 24/7! An optional, AUTOMATIC UNLIMITED OFF-SITE BACKUP to our secure, encrypted (data in/data out) server is offered for an additional yearly fee of $100 that covers you with up to 20 gigabyte storage to protect your software data, docusments and spreadsheets, as well as photos and other important data with password protection and alarm signal to our office if your PC is down and you are unaware of it.

However, the "HELP" button and guide built-in all our software programs provides you with less encompassing assistance if you choose not to renew your Yearly Gold Support.